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PoundLLC - Dial-Up Modem Diagnostics

#Pound Communications Support Area

Dial-Up Modem Diagnostics


This lets you see if the modem is installed correctly and is functioning properly.


Windows 8

  1. Move the mouse to the bottom left corner of the screen.

  2. Right click once and a menu will pop-up. Left click on Device Manager.

  3. Look for Modems in the list. Click the arrow to the left of modems.

  4. Right click once on your modem.

  5. In that menu left click on Properties.

  6. Click on the Diagnostics tab.

  7. Click on the Query Modem button.



Windows 7

  1. Click on Windows Button then click Control Panel.

  2. Double click the Phone and Modem icon.  

  3. Click the Modems tab, select your modem and click the Properties button.  

  4. Click the Diagnostics tab and then click the Query Modem button.  

  5. Wait screen will appear.  

  6. Successful end results.  



Windows Vista & XP

  1. Click on Windows Button then click Control Panel.

  2. Double click the Phone and Modem Options icon.  

  3. Click the Modems tab, select your modem and click the Properties button.  

  4. Click the Diagnostics tab and then click the Query Modem button.  

  5. Wait screen will appear.  

  6. Successful end results.