How to check if your using the correct modem.

• Click on the Start Button . Go to and click on Control Panel.


• In "Control Panel" click on Network and Sharing Center.


• In "Network and Sharing Center" click on Change adaptor settings.  


• Locate the default dialer. It'll be the one with the green circle with a check mark in it. Right-click once on it and click on Properites in the drop-down menu.  


• Under the "General" tab in the "Connect Using:" area. There might be 2 modems listed, make sure the check mark is next the modem that is installed on your computer.  

• Click on the Start Button . Go to and click on Control Panel.


• In "Control Panel" click on Classic View located in the left column.


• Click on the Network and Sharing Center icon.


• Click on Manage network connections located in the left column.


• Locate the default dialer. Right-click once on it and click on Properites in the drop-down menu.


• The dialer will pop-up. Click the Properties button.


• Under the "General" tab in the "Connect Using:" area. There might be 2 modems listed, make sure the check mark is next the modem that is installed on your computer.  

• Click on the Start Button . Go to and click on Settings and Control Panel.


• In "Control Panel" click on Network Connections.


• Locate the default dialer. It'll be the one with the black circle with a check mark in it. Right-click once on it and click on Properites in the drop-down menu.  


• Under the "General" tab in the "Connect Using:" area. There might be 2 modems listed, make sure the check mark is next the modem that is installed on your computer.