#Pound Communications Support Area

Windows 7 Resetting TCP/IP

Sometimes the TCP/IP is configured improperly, or is damage or corrupt which can cause connection problems or not able to connect at all. After trying everything else to connect, resetting the TCP/IP may work.

Click on the "Start" Button
In the search field, type in cmd.

Right click once on cmd.exe.
In the drop-down menu select Run as administrator.

Click the Yes button.

At the prompt type in netsh int ip reset c:\resetlog.txt and press the "Enter" key.

There maybe a pause for up to a minute.

Once the prompt returns type in exit and press the "Enter" key.
Restart your computer.