Steps before calling Tech Support:

1. Write down any error messages that pop-up.
2. Shutdown the computer for 20 or 30 seconds and then restart it
3. Visit any section in the menu that may have the solution to your problem.
4. E-mail our Tech Support or call us at 1-877-266-8663.

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General Information - T-One, BetsieValley

T-One Mail Server:
  Incoming: pop3.t-one.net - Port: 110 (POP3) -or- 143 (IMAP)
  Outgoing: smtp.t-one.net - Port: 2525 (with authenticating)

BetsieValley Mail Server:
  Incoming: pop3.betsievalley.net - Port: 110 (POP3) -or- 143 (IMAP)
  Outgoing: smtp.betsievalley.net - Port: 25

NOTE: You must authenticate on port 587 with your full email address
(e.g., username@t-one.net) when accessing your email.

Tech Support & Billing: 1-877-266-8663

Home Page: http://www.t-one.net - http://www.betsievalley.net

Web-Mail: http://pop3.t-one.net - http://pop3.betsievalley.net

Access Numbers: Click for Access Number list.

Contact E-mail Addresses:
admin@poundllc.com
support@poundllc.com
billing@poundllc.com

DSL HighSpeed Settings:
  VPI: 0
  VCI: 35
  Protocol: PPPoE
  Username: Your primary t-one email address (e.g., username@t-one.net)
  Password: Password for your primary t-one email address
  Connection Type: Always On (Recommended)