#Pound Communications Support Area

- Support Area Under Construction -

Steps before calling Tech Support:

  1. Write down any error messages that pop-up.
  2. Shutdown the computer for 20 or 30 seconds and then restart it
  3. Visit any section in the menu that may have the solution to your problem.
  4. E-mail our Tech Support or call us at 1-888-272-8492.

General Information - PathWay

Pathway Mail Server:
  Incoming: mail.mailconfig.net - Port: 110 (POP3) -or- 143 (IMAP)
  Outgoing: mail.mailconfig.net - Port: 587 (with authenticating)

NOTE: You must authenticate on port 587 with your full email address
(e.g., username@pathwaynet.com) when accessing your email.

Tech Support & Billing: 1-888-272-8492

Home Page: http://www.pathwaynet.com

Web-Mail: https://mail.mailconfig.net

Access Numbers: Click for Access Number list.

Contact E-mail Addresses:

DSL HighSpeed Settings:
  VPI: 0
  VCI: 35
  Protocol: PPPoE
  Username: Your primary PathWay email address (e.g., username@pathwaynet.com)
  Password: Password for your primary PathWay email address
  Connection Type: Always On (Recommended)